Welcome to Rapify.in! These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and services, including but not limited to on-demand handyman and home services. By using Rapify.in, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please refrain from using our platform.
1. Definitions
- “Rapify” refers to Rapify.in and its mobile application.
- “User” or “You” refers to any individual accessing or using our platform.
- “Service Provider” refers to any individual or business offering services through Rapify.
- “Services” refer to the home services, handyman work, and other on-demand services provided through Rapify.
2. User Eligibility
- You must be at least 18 years old to use our platform.
- By accessing or using our services, you confirm that you have the authority to enter into a legally binding agreement.
3. Account Registration
- Users must create an account to access certain features of Rapify.
- You are responsible for maintaining the confidentiality of your account credentials.
- Providing false information during registration may result in account suspension.
4. Use of Services
- Rapify is a platform that connects users with service providers.
- Rapify does not guarantee the availability, reliability, or quality of services provided by service providers.
- Users are responsible for selecting and hiring service providers based on their own discretion.
5. Payments and Refunds
- All payments must be made through the Rapify platform.
- Refunds will be processed in accordance with our Refund Policy.
- Rapify reserves the right to modify service charges or fees at any time.
6. Service Provider Responsibilities
- Service providers must comply with all applicable laws and regulations.
- Rapify is not liable for any disputes arising between users and service providers.
7. User Responsibilities
- Users must provide accurate information while booking services.
- Any misconduct, abuse, or misuse of the platform may result in termination of your account.
8. Prohibited Activities
Users and service providers must not:
- Engage in illegal, fraudulent, or harmful activities.
- Post defamatory, offensive, or misleading content.
- Attempt to access or tamper with Rapify’s system.
9. Cancellation Policy
- Users may cancel booked services in accordance with our Cancellation Policy.
- Service providers may cancel services only under exceptional circumstances.
10. Limitation of Liability
- Rapify acts as an intermediary platform and is not liable for any damage, loss, or harm caused by service providers or users.
- We are not responsible for delays, interruptions, or technical issues affecting platform access.
11. Intellectual Property
- All content on Rapify.in, including logos, designs, and text, is the property of Rapify and is protected under applicable intellectual property laws.
- Unauthorized use of our content is strictly prohibited.
12. Privacy Policy
- By using Rapify, you consent to the collection and use of your information as outlined in our Privacy Policy.
13. Dispute Resolution
- Any disputes between users and service providers must be resolved amicably.
- Rapify may mediate disputes but is not responsible for final resolutions.
14. Termination of Use
- Rapify reserves the right to terminate or suspend your account if you violate these Terms.
15. Changes to Terms
- Rapify may update these Terms at any time. Continued use of the platform after updates indicates your acceptance of the revised Terms.