At Rapify, we are committed to ensuring customer satisfaction. Please read our refund policy carefully to understand the terms under which refunds are processed.

1. Eligibility for Refund

   • Refunds are applicable only for cancellations made in compliance with our cancellation policy.
   • Refund requests made outside the eligible period or in violation of the policy will not be entertained.

2. Refund Processing

   • If your cancellation qualifies for a refund, the amount will be processed within 5-7 business days to your original payment method.
   • For payments made via credit/debit cards or net banking, the refund may take additional time depending on your bank’s policies.

3. Non-Refundable Cases

   • Cancellations made within 2 hours of the scheduled service time are non-refundable.
   • In the case of "no-shows," where the customer is unavailable at the service location, no refund will be issued.

4. Service Issues

   • If you face any issues with the service provided, you can raise a complaint by contacting our support team. Refunds or adjustments in such cases will be handled on a case-by-case basis.

5. Contact Us

   • For any refund-related queries or assistance, please reach out to us at support@rapify.in.

We value your trust and will make every effort to resolve any issues promptly and fairly. Thank you for choosing Rapify!